Call your Ava line directly and run through real scenarios before you forward a single customer call. That's how you test the AI receptionist before launch — you hear exactly what your customers will hear, and you fix anything that's off before it's live.
You don't have to trust it blind. You call in, play the customer, and judge it yourself.
Don't just say "hello" and hang up. Test the calls you actually get:
Run each one. Then check the SMS and email summary that hits your phone. That's the deliverable you'll rely on every day, so make sure it reads clean.
Before onboarding even finishes, the site has a live call-in demo — "Have Ava call you now." Use it. It's the fastest way to hear her voice and pacing and decide she sounds like your shop.
Once your version is built with your services, hours, and area, you test that one the same way — by calling it and running scenarios.
If something's off — a question you'd phrase differently, a price line that's not quite right, a greeting that's a hair long — you don't fix it yourself. Send us the note and we adjust Ava. Tweaks are part of the service, and they take effect fast, so you test again and confirm before flipping forwarding on.
When it sounds right, you turn on call forwarding and Ava starts taking real calls. For the mechanics of that handoff, see how call forwarding routes your calls to Ava, and for the emergency path specifically, how after-hours triage works.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.